Account Director

Richmond, England, United Kingdom Full-time


We're an independent, award-winning creative experiences and brand activation agency with a unique, channel-neutral approach. Combining insights that unlock global campaigns, behaviour-changing ideas and cutting-edge technologies, we make the extraordinary happen.

Based from our shiny new offices in Richmond High Street, we are now seeking an experienced strategically driven Account Director to lead client relationships for a varied client portfolio.

Our work covers; experiential, branding, strategy, digital & influencer and we are looking for ambitious, creative individuals to join our fast growing team.

The Role
Client Account Management

  • Leads project management by working directly on, or overseeing jnr team members to complete project documentation such as timing plans, status reports, contact reports, budgets and briefing documents. Always demonstrates best practice and full attention to detail.
  • A strong understanding of intergrated campaigns¬†and the marketing mix
  • Keeps front on mind clients KPIs and communicate any changes that may influence ability to deliver against them
  • Works with an appreciation of the agency objectives, protecting business commercials, culture and direction. An ambassador for the business.
  • Does not commit the agency to unrealistic timings or budgets
  • Able to define key milestones to implementing a client brief including coordinating internal and external team. Ensures deadlines are communicated and met.
  • Able to evaluate the success of a campaign against associated objectives and relevant reporting and measurement techniques.
  • Demonstrate sufficient presentation skills to set the agenda lead and client meetings
  • Builds strong relationships with internal and external teams, understanding their role within the overall delivery of a campaign.
  • Able to work independently to deliver against client requirements, accountability for campaign delivery for appointed projects. Manages upwards for important issues the influence, time, target or budget.
  • Understands the creative and artwork process, follows timing guidelines to ensure appropriate sign off processes
  • Can lead a team of Account Managers & Executives



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